Privacy Policy
Last Updated: October 3, 2026
Tanka Shanka (“Tanka Shanka,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, purchase our products, create an account, contact us, or otherwise interact with our online store and services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with Tanka Shanka.
When you place an order, create an account, contact us, or otherwise provide information directly to us, we may collect information such as your name, email address, telephone number, billing address, shipping address, account information, order details, and information you provide when contacting customer support.
When you make a purchase, payment information may be collected and processed by our payment providers. Tanka Shanka does not necessarily directly store complete debit or credit card information.
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, network information, pages viewed, referring website, interactions with our website, and other usage information.
Our website may use cookies, pixels, and similar technologies to collect some of this information.
How We Use Your Information
We may use personal information to process and fulfil orders, process payments, arrange shipping and delivery, provide order updates, manage customer accounts, respond to questions and customer-support requests, process returns or exchanges, maintain and improve our website, prevent fraud and unauthorized transactions, comply with legal requirements, and protect Tanka Shanka and our customers.
Where permitted, we may also use your information to communicate with you about new collections, products, promotions, offers, and other Tanka Shanka updates.
You may unsubscribe from promotional email communications at any time using the unsubscribe option included in those communications.
Shopify and Service Providers
Our online store may be hosted and operated using Shopify. Shopify may process information about customers and visitors as necessary to provide its ecommerce services.
We may also work with third parties that help us operate our business, including payment processors, delivery and courier companies, website hosting and technology providers, analytics providers, customer-support providers, and marketing or advertising services.
These providers may receive personal information when necessary to perform services for Tanka Shanka.
Shopify also provides information about cookies used through its platform. Shopify Cookie Policy
Cookies
Tanka Shanka may use cookies and similar technologies to operate our website, remember your preferences, understand how customers use our store, improve website performance and functionality, provide relevant marketing where permitted, and help prevent fraud and security threats.
Most browsers allow you to control or disable cookies through their settings. Disabling certain cookies may affect the functionality of our website.
How We Share Personal Information
We may share personal information where reasonably necessary with companies that provide services on our behalf, including payment processors, shipping and fulfilment partners, IT and hosting providers, analytics providers, customer-support services, and marketing providers.
We may also disclose information when required by applicable law, regulation, court order, or other lawful request, or where reasonably necessary to protect our business, customers, legal rights, or the security of our services.
We do not sell your personal information for money.
Order and Payment Information
When you place an order, we may collect information necessary to complete the transaction, including your contact information, shipping and billing information, selected products, order history, and payment confirmation.
Payment information may be handled directly by the payment provider available through our store.
We use this information primarily to process your transaction, deliver your products, communicate about your order, provide customer support, and detect potentially fraudulent transactions.
Marketing Communications
If you subscribe to Tanka Shanka marketing communications or otherwise provide appropriate permission, we may contact you regarding new arrivals, premium collections, special offers, promotions, and other brand updates.
You may unsubscribe from promotional emails at any time.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications, such as order confirmations, shipping notifications, or messages concerning your account or purchase.
Third-Party Websites
Our website may contain links to websites, social-media platforms, payment providers, or other services operated by third parties.
Their privacy practices are governed by their own policies. Tanka Shanka is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the applicable privacy policies before providing personal information to third-party services.
Children's Privacy
Our services are not intended for children to independently provide personal information to us.
We do not knowingly collect personal information from children contrary to applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter and, where appropriate, delete the information.
Data Security
We take reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending confidential or sensitive information through insecure communication channels.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining customer accounts, providing customer service, keeping appropriate business and transaction records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information.
These may include the right to request access to information we hold about you, request correction of inaccurate information, request deletion of certain information, obtain a copy of certain information, withdraw consent where processing is based on consent, restrict certain processing, or object to certain uses of your information.
These rights are subject to applicable law and may not apply in every circumstance.
We may need to verify your identity before processing a privacy-related request.
International Customers
Tanka Shanka may serve customers outside Pakistan.
As a result, personal information may be processed or stored in countries other than the country in which you live, including where Shopify, payment providers, delivery partners, or other service providers operate.
Where required, appropriate measures will be taken regarding international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, legal requirements, or privacy practices.
When we make changes, the revised Privacy Policy will be published on our website and the Last Updated date will be changed accordingly.
Contact Us
If you have questions about this Privacy Policy, how Tanka Shanka handles your personal information, or would like to make a privacy-related request, please contact us:
Tanka Shanka – Premium Collection
Email: info@tankashanka.com
Phone/WhatsApp:
Address:
Pakistan