Shipping Policy
At Tanka Shanka, we aim to ensure a seamless shopping experience for our customers. Please review the following shipping policies:
1. Domestic Shipping
We offer shipping across Pakistan.
All domestic orders are processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of the products.
We may offer free shipping on orders over a specific amount, which will be indicated during the checkout process.
3. Estimated Delivery Times
Major Cities: 3–5 business days
Remote Areas: 5–7 business days
Please note that delivery times are estimates and may vary due to external factors such as weather conditions, public holidays, or courier delays.
4. Shipping Carriers
We use reputable courier services for shipping.
The courier service selected will depend on your location and the size of your package. Tracking information will be provided once your order has been dispatched.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use the tracking number to check the status of your delivery through the courier's website.
6. Delivery Issues
If your order does not arrive within the estimated delivery period, please contact Tanka Shanka with your order number, and our team will investigate the issue.
Email: info@tankashanka.com
7. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect shipping address or other delivery issues, we will contact you to arrange reshipment.
Additional shipping charges may apply in such cases.
8. International Shipping
Currently, we do not offer international shipping.
Tanka Shanka currently ships within Pakistan only.
9. Damaged or Lost Packages
In the unlikely event that your package is lost or damaged during transit, please contact us immediately.
We will work with the courier service to resolve the issue and ensure that you receive your order or a replacement.
Contact:
Tanka Shanka – Premium Clothing
Email: info@tankashanka.com